FAQ

  1. What is a Naturopathic Doctor?

    Naturopathic Doctors combine the wisdom of nature with the rigors of modern science to restore health. Naturopathic medicine focuses on holistic health and proactive prevention when working with each unique individual. The goal of using a holistic approach (treating the whole person) is to create a healthy environment inside and outside the body to facilitate one’s inherent ability to heal itself. This can only be achieved by first determining the root cause of your health issue which is the main focus of a Naturopathic Doctor. It is the Naturopathic Doctors role to identify and remove barriers to good health and to use protocols that minimize the risk of harm to achieve optimal health.

  2. How are Naturopathic Doctors trained?

    Naturopathic Doctors are required to have an undergraduate degree from an accredited university and proper prerequisite premedical coursework before being accepted into a four year Doctorate of Naturopathic Medicine program at an accredited medical college.  During the 4 years of education, Naturopathic Doctors take Basic Science and Clinical Science Classes based on evidence based medicine. The first three years comprise of intensive scientific and medical training followed by a one year clinical internship where students must meet specific requirements of patient care in a timely manner before being eligible to graduate. All Naturopathic Doctors are required to pass National Board Exams, phase 1 and 2 of Naturopathic Physicians Licensing Examinations (NPLEX), which are a collection of standardized examinations utilized by all regulatory boards across North America

  3. What is the Naturopathic Approach?

    Naturopathic Doctors follow the 6 principles of Naturopathic Medicine.  

    1. First Do No Harm
      Support the healing systems inherent in the body by using methods, medicines and techniques that are in harmony with natural processes.
    2. The Healing Power of Nature 
      Preference for noninvasive treatments which minimize the risks of harmful side effects. Trust in the body’s inherent wisdom to heal itself by naturally supporting the body’s biochemistry and cellular physiology.
    3. Identify the Cause 
      Every illness has an underlying cause, often in aspects of lifestyle, diet, or in the surrounding environment. Naturopaths are trained to find and remove the underlying cause of a disease. A deep understanding of biochemistry and cellular physiology is vital in determining the root cause of the problem.
    4. Look at the Whole Person 
      View the body as an integrated whole in all its physical dimensions. Every individual is unique, so every plan should be unique to the individual.
    5. Doctor as Teacher 
      Educate patients in achieving and maintaining health.
    6. Prevention
      Focus on overall health, wellness and disease prevention.
  4. Individual Appointments & Self Directed Programs

    We have 2 methods we use to help individuals move forward with their health.  You can work 1 on 1 with Dr. Kneessi with a televisit or you can try one of our self directed programs.  

    Dr. Kneessi is available to meet you face-to-face through a secure HIPAA compliant interface from the comfort of your home. We currently don't offer in-office appointments.

  5. Can Dr. Kneessi serve as my Primary Care Physician?

    No. In the state of Maryland, Naturopathic Doctors do not serve as primary care providers and act as specialists in natural medicine. Dr. Kneessi encourages all of his patients to have a primary care physician to cover general medical care and screenings.

     

  6. Are your services covered by insurance?

    Naturopathic doctors are not currently able to contract with insurance providers in Maryland and are considered out-of-network providers. All services and fees are paid for out-of-pocket. Upon request Dr. Kneessi can provide you with a bill which you can submit to your insurance provider for possible coverage. Medicare and Medicaid do not cover naturopathic care in Maryland. Standard laboratory testing ordered by Dr. Kneessi is generally covered by insurance but not if the patient has Medicare or Medicaid.

     

  7. Can I use my HSA or FSA to pay for services?

    Yes. Naturopathic care is generally covered by Federal Savings Accounts and Health Savings Accounts. An itemized receipt can be provided upon request for your records.

     

  8. How can I prepare for my first visit?

    When you schedule an appointment through or website or via phone, you will receive an email confirming your appointment.  You will be directed to our patient portal where you will complete our pre appointment paperwork.  Completing the paperwork is necessary for the first visit and usually requires about 20-30 minutes to complete.  

  9. What are the visit fees?

    Your First Visit

    $250.00

    Please allow up to 90 minutes for the first appointment.

    Follow up Visits

    $75.00

    Please allow up to 30 minutes for follow-up appointments.

    Consultations

    Free

    A 5-10 minute call to determine if the naturopathic approach is the right option for you.

  10. Where can I find the patient portal?
  11. Cancellation Policy

    Initial Naturopathic visits cancelled or rescheduled with less than 24 hours notice (1 business day) will be charged $100 except in the case of family or medical emergency or inclement weather. If a new patient does not show for his/her/their appointment the same fee as above will apply.

    Returning patients who cancel their follow-up visit with less than 24 hours notice (1 business day) will be billed for visit (charged to card on file) except in the case of family or medical emergency or inclement weather. 

  12. Refund and Return Policy

    For purchases from our Natural Pharmacy.

    Return & Refund Policy

    Thanks for shopping at www.MoveForwardNaturalHealth.com

    If you are not entirely satisfied with your purchase, we're here to help.

    Returns

    Unopened items can be returned within 30 days of purchase for a full refund except for refrigerated items such as probiotics

    To be eligible for a return, your item must be unused and in the same condition that you received it.

    Your item must be in the original packaging.

    Your item needs to have the receipt or proof of purchase.

    Please return to:

    Move Forward Natural Health

    1198 River Bay Rd.

    Annapolis, MD 21409

    Refunds

    Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

    If your return is approved, we will initiate a refund to your credit card (or original method of payment).

    You will receive the credit within a certain amount of days, depending on your card issuer's policies.

    Shipping

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

    Contact Us

    If you have any questions on how to return your item to us, contact us at 443-510-1339

Couldn't find the answer? We can help!

We’ll try our best to respond within 24 hours Monday through Friday and 48 hours over the weekend and holidays. 

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